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Moving from Bell Fibe to TekSavvy fiber.

On hold as Bell tries to cook up some retention deal.

But it's too late. I've already ordered TS.

If Bell wanted to retain me, they should've applied their best price pro-actively, instead of gradually cancelling all my promotional rates.

TS also offers a static IPv4 for $4/m and also provides IPv6 service, which probably makes the static IPv4 unnecessary.

huh, after being on hold for 10m, I was surprised they didn't bother to make a retention attempt. Maybe that's gone out of style.

Other than the complex cancellation of promotions that caused the price to climb way above going market rates, the Bell Fibe internet service was great. I don't think it was ever down. Even after the derecho wiped out Barrhaven's power for 2 weeks.

TV: was OK. The box/app was pretty flaky.

Home Phone: never used. Thrown in for free...

dragonfrog

@johnefrancis it seems to be going out of style? I'm going to switch cell phone providers soon, not because I want to but because all the providers seemingly make their good plans available only to new customers. Called my current provider, talked to "retention" and said basically they just have to put our current phones on "new customer" plans to keep our business. They couldn't do it.

Jan 24, 2025, 22:13 · · · Tusky · 0 · 0

@dragonfrog I switch mobile plans every 2 or 3 years. The phone hut inside Costco has given me the most incredible deals, and the staff can explain every charge on a complex plan, and the bills actually turn out exactly as they've explained. The hut works for all the telcos, so they know who's got the best deal. Rogers at the moment, due for a visit in May.

@johnefrancis @dragonfrog Are all of those phone deals still from awful companies?

@human3500 @johnefrancis they are the phone companies, yes

@dragonfrog @johnefrancis Videotron hasn't been evil in my experience. They actually are fantastic.

@human3500 @dragonfrog I was with Videotron for a while, it was ok. I don't find the mobile companies as bad, more competitive market than fixed internet. Have also been with Bell, Rogers, Wind Mobile... every one except Telus

@human3500 @dragonfrog @johnefrancis we’ve been using videotron for a while but I wouldn’t recommend them for mobile in Ottawa. Terrible coverage in the south end of the city and even worse when you head south of the city. They also screwed us over when we got our last phones and plan with them.

@YurkshireLad @dragonfrog @johnefrancis We actually use their fighter brand - Fizz. We have never had a problem although we live in the city. When there is a crisis in town, the bandwidth they can provide does not plunge to zero like Rogers did for us - it did not drop at all.

Prices are great, service is great (all online), travel packages are cheap like they should be, no contracts - yet your current plan will never go up, unused data carries forward, etc.

I have not bought a phone from my provider for decades, so no commitment to stay.

Is the service still crap after videotron / fizz went "nation wide", or was that before their expansion?