3) That I would like a GDPR SAR covering all each record they made of my calls (where they recorded my name, phone, email, address, etc), to be used as evidence with an external complaints resolution service over how many times they chinned me off.

They have also refunded me £4 of lost service, and rounded it up £6 to £10 overall as a sorry for the effort involved.

Let's see how long it takes them to close this off - they have 10 days to address my complaint and about 25 to respond to my GDPR.

Show thread

So I finally got through to someone at my ISP, after calling every day since Sunday evening:

1) They have finally turned my service back on. There was an outage running Saturday-Tuesday, and then on Thursday there was a billing issue where their kit assumed I hadn't paid (I had), so it cut me off.

2) They have noted my complaint that this level of effort and stress to get any kind of support is a problem, that I would like them to acknowledge that, and they should write to me with their plans

Internet has been down since Sunday and my ISP has been completely ignoring me since then. Once you hit 2h hold they ping you to another company who promise to email them on your behalf.

So anyway I've asked for a GDPR SAR for the emails they've sent, I fully expect to not hear back about that, either.

Dealing with hashmaps is another terrible part of rust. The Entry api is just a confession that the borrow checker isn't there yet.

It makes updates to a hashmap really difficult, they've put all the good syntax but difficult implementation into an "IndexSet" trait (as in map["key"] = value), and then punted that into the future as a hypothetical.

Message { tags: None, prefix: None, command: ERROR("Reconnecting too fast, throttled.") }

begone, thottle

the single worst thing about running a covid test site is trying to make the paperwork for "tests booked", "test devices used", and "results received" tally up at the end of the day.

Despite our plans for a gradual transition, FSF staff and GNU volunteers are no longer in control of the #fsf and #gnu channels on the Freenode network. Please find us at libera.chat instead.

Nice. Now all I need to become an organ donor is about a weeks training and, y'know, a bike.

Show older
Mastodon @ SDF

"I appreciate SDF but it's a general-purpose server and the name doesn't make it obvious that it's about art." - Eugen Rochko