@FoolishOwl library science research showing that fines are more likely to lead poor users to stop using the library, that rich users are more likely to bully library workers into waiving their fines (Spouse experienced this first hand when she worked public service years ago), that fines do not reduce losses and that forgiveness makes it more likely that people will return severely overdue items.
@FoolishOwl I feel it's the right thing to do especially fines and fees basically affects the poor and underprivileged. Plus It's something of good will like a fresh start.
@joeo10 Oh sure. I just wanted to be sure I understood the reasons for the shift before I go using as a positive example.
"I appreciate SDF but it's a general-purpose server and the name doesn't make it obvious that it's about art." - Eugen Rochko